Chat: groups, messages and threads

Steps

1. Start a direct conversation with a colleague, or a group for a team or a specific project.
2. Write your message, attaching files or images inside it directly.
3. When one message grows a long discussion, open a thread on it instead of letting it swallow the stream.
4. Mention a colleague with @ when you need something specific — they get a notification and the request is not lost.

Worth knowing

• Give every project its own group. A conversation tied to a project gives context to every task born from it.
• Client conversations and sales channels arrive in the same platform, so nobody hops between four apps all day.

The module this belongs to: Explore Chat