Managing your messaging channels
WhatsApp, Telegram, email, Instagram and WeChat in one inbox — a message becomes a task or a client in one click, and every team has its own channels and permissions.
Five channels, one inbox.
WhatsApp, Telegram and email in one place. Pick a conversation from the list, then turn it into a task, link it to a client or assign it to a colleague — and every action leaves its trace in front of you.
Who sees which channel
and who replies on it.
A channel is not an inbox open to everyone: each team has its channels, and each conversation has its owner and its state.
Permissions per channel
Set once at workspace level, so nobody sees what is not theirs.
The state of every conversation
The state changes with the work, not with a reminder: assigned becomes in progress, the client replies and it becomes waiting on you, and it closes when its task is done.
Put Messaging channels to work
Try it with your team and judge after the first hour.